I have bought living room and bedroom 5 years ago and they still in good condition.
don't ever shop here
I give this place NO STARS!! I had to pick one so I could even write this review. Went there and loved a certain bed and couch. Excited to buy! I paid cash that same day and was informed I will get a call to set up delivery fir the following day. Great! NOT! Next day around 2pm still no call. Spent all day on the phone with warehouse and store. Got the run around all day. My couch would take about a week to get. Well this was news to me! Never was informed of that through store. Warehouse manager told me this happens all the time amd store lies to make a sale! Yup..I see that now. Sooo to finish my rant. Store manager did not work with me on anything, wouldn't give refund unless I paid a fee. I was even threatened. I should be thankful hes even talking to me. Well to end all this I picked a different color couch that I hate and waiting for delivery. Smh. When I tell to you not to go here...dont go here! Worst plave ever! Will never go again. I also have reported them to BBB. Take my advise please..STAY AWAY!!
the products are extremely solid.
It's been almost 2 months and still no pillows for my coach and love seat. The manager suggest I come get them or have someone else come. He refused to refund my delivery charge so I , refuse to come get it. Still waiting.
We tried to get over Family Furniture being gone. So after a few visits we felt comfortable making a purchase. Needless to say, we are not happy. It took 2.5 weeks to get 2 chairs, that were supposed to be there within 5 days. Then the chairs were damaged and it took even more time. Finally get the chairs, and guess what... we have rips in the piping SMH. Not satisfied at all. I really tried to love this place but we are 1 and Done...:(
Usa Furniture is a US Furniture Store based in Hillcrest Heights, Virginia. Usa Furniture is located at 2390 Iverson St, Hillcrest Heights, MD 20748, USA.
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